Workplace Issues

As an apprentice or trainee, you need to be aware of your responsibilities and expectations.

The Training Contract

The Training Contract is a legally binding document, signed by you and your employer and states that you agree to work and train together for a certain period of time.

If under 18 years of age, your parent/guardian must also sign the Contract. It is important that you enter accurate information into the Contract, as failure to do so can constitute a breach of the Training and Employment Act 2000.

Once the Training Contract is completed, Queensland Apprenticeship Services lodges it with the Department of Education and Training (DET) for registration. Once registered DET will send you a letter of confirmation. QAS will then provide a copy of the Training Contract to both you and your employer.

Cancellation of the Training Contract

When the probationary period of your apprenticeship/traineeship expires, cancellation of the contract can only occur through mutual consent between you and your employer (and if under 18, your parent/guardian), or if parties do not agree, through a ruling by the Training and Employment Recognition Council.

Before you decide to cancel your apprenticeship or traineeship you should first discuss your options with a Training Support Officer from DET on 1300 369 935.

If you still decide to cancel your Training Contract, you must complete a cancellation form (available from QAS), and return it to QAS for dispatch to DET.

Discipline and misconduct

In the unlikely event you or your employer fail to uphold your obligations, either party can ask DET to take action, including suspension, fines, or even cancellation of the Contract.

Workplace health and safety

Your employer has a legal obligation to ensure the health and safety of all workers. Likewise, you also have a responsibility to comply with instructions as they relate to your own or others safety, including the use of protective clothing and the safe use of equipment.

Workplace harassment

Harassment is verbal or physical conduct which is unwelcome, intimidating or offensive. Harassment should not be confused with fair performance counselling as long as the counselling is based on legitimate job performance issues. Harassment can be reported to your employer or a Training Support Consultant with DET on 1300 369 935.