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Generation What?

10 November 2011

You can’t make it to a friend’s BBQ. Do you
a) call them
b) text them or
c) Facebook them?

Chances are that if you answered C, you’re probably Generation Y. If don’t even know how to use C, you’re probably a baby boomer!

Wherever we turn these days, there seem to be tips and advice about the stereotypes associated with different generations. While it’s important to remember these are just stereotypes, they can still be useful in managing our expectations when working with others.

To avoid the frustration of your new apprentices ‘Facebooking’ in sick, it’s important to get a few things out of the way early.

  1. Manage expectations: if you have a strong preference about how your apprentice should contact you, don’t assume they will know this. Take time to explain your expectations of them.

  2. Communicate: If it’s important clients and others are dealt with in a certain way, model that behaviour and highlight its importance.

  3. Be flexible: Just because your apprentice is technically Generation Y, it doesn’t mean they’ll meet the stereotype. Take the time to develop what works for you as a unit as this will foster the best working relationship.

  4. Older isn’t always wiser: Even though most of the time it is. Give your new apprentice a chance to show you other ways of doing things. You never know what you’ll find out.

  5. Be patient: Research tells us that most baby boomers don’t believe the younger generations have the same work ethic that they do. Give your apprentices time to be themselves and show that they can earn their strips. Remember, we’ve all had first days.

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